The four-week project, partially done at night, involved
a wide scope of work, including:
• Polishing all tile in the shop.
• Performing carpentry, drywall, painting,
and some lighting replacement.
• Creating electrical drawings for permits.
To keep noise, dust, and debris from interfering with shoppers’ experiences in the store during construction, Installation
Solutions constructed a hard barricade. It featured light-gauge
metal framing; sanded, skim-coated, and painted drywall;
a poly or hard lid top; a vinyl base all the way around; and
locking double doors.
Bindert’s firm also demolished existing millwork, along with
performing “trench and patch” with new porcelain tile for new
electrical outlets. And while the saltwater tank was put in by a
professional aquarium installer, Installation Solutions provided
and installed the power supply and electrical devices for operating and maintaining it.
It’s all in a day’s work (or rather, a month’s work) for some
retail installation services companies.
Planning a perfect fit
This wasn’t Installation Solutions’ first job for La Mer, a luxury
skin care brand. The company also installed a similar shop in
Florida, Bindert says.
Both installations required perfection, not surprising with
A hard barricade
prestige brands. “We do a lot of luxury,” says Bindert, citing
Gucci and Chanel among the company’s other clients. “The
level of professionalism goes up tremendously. You can’t be
one-eighth of an inch off.”
Timing is everything, too. An accurate phase plan helped
the installers perform the La Mer project on time, on budget,
and without mistakes, he says.
kept construction from
interfering with shoppers’
experiences in the store.
FROM OUR MEMBERS
Members of Shop!, a trade association focused on
enhancing retail environments and experiences, often see the
same installation issues year after year. Here are four tips from
them on ensuring a smooth installation of your store project:
Determine whether the products
will be installed by the fixture producer
or a professional installation firm.
Producers of some items, such as custom millwork, may
recommend that they install their own items to ensure proper
installation. Or they may coordinate the install through a
professional installation firm. This method places account
ability in one point of contact.
On the other hand, hiring a professional installation
services provider directly gives you more control, may be more
efficient, and may save money. When installation of custom
items is outsourced, fabricators should work closely with the
installers. Communication is important. For stock items, many
manufacturers provide installation manuals or training.
Cost should not always be the determining factor. Other
important factors that affect the decision include the complex
ity of the installation, the skill level required, and even the
time of year. For instance, installs planned close to Black Friday
need special planning.
Ensure that drawings are accurate. Check details,
such as ceiling height and the location of columns and
electrical outlets. Review plans to ensure that fixtures
and other elements will fit as specified.
Plan to accommodate the unplanned. Allow time in
the schedule to address unforeseen construction delays,
union issues, and site requirements that affect the install.
Get involved in the prep work. Scrutinize plans to
ensure that you’ll have the correct amount of shelves,
hooks, labels, etc. for new fixtures when existing fixtures
are removed. Plan for the removal and disposal or recycling of
These tips were compiled from a proprietary member forum.
Contributing to the conversation were Neal Claassen of SO |
Showcases; Linda Douglas of Display Craft Manufacturing Co.;
Lisa Fekete of Modern Woodcrafts; Robin Jimerson of Process
Retail Group; Anthony Kadysewski of Trion Industries; Akane
Kondo of kostklip; Rob Sniegowski of TouchPoint360; and
Bob Thomas of Suddath Global Logistics.
Installation Solutions demolished the existing millwork and removed it.