Ann Natunewicz of Colliers International
predicts that retailers may allocate fewer
Many will focus on reducing construction
costs for new stores and remodels.
• Mid-range restaurants. Mid-range,
sit-down restaurants are facing challenges.
• Office supply stores. Dependent on
products that are declining in sales (
lap-tops, paper), office stores are challenged by
online. Watch for consolidation.
• Consumer electronics. Expect some
downsizing and store closings, although
many are investing in their organizations
for the future.
• Select teen retailers. Faced with population growth shifts, kids with less pocket
money and fewer jobs, and parents with
less spare cash, some teen retailers may not
survive. Brands with a specialty, such as
plus-sizes, have an advantage.
1. Watch the outlets. The outlet space that will go online in the next few years is large, although
some projects will be remodels and retrofits. Expect new outlet centers to be smaller than their
predecessors, closer to city centers, and carry more high-end product mixes.
2. Rabid price competition among retailers will generate better-than-expected revenues, but razor-thin margins during Holiday 2012 will force a new round of operations cost-cutting in 2013. The most
likely effects will be store closures, additional pressures on vendors to achieve pricing efficiencies,
focus on investment in inventory management systems, and price increases at some retailers.
3. Retailers may allocate fewer CapEx dollars in 2013, but their focus will be on efficiency,
including ways to reduce construction costs for new stores and remodels.
4. As investors continue to weigh trade-offs between safe investments and higher yields,
look for investment in smaller stores and second- and third-tier markets to increase. Retailers
and landlords may be looking to expand remodel programs to different types of properties and/or
Six Ways to Make Any Organization Stronger
“To remain successful in
the marketplace both now
and in the future, we must
constantly strive to learn
more, improve our quality
of service, increase customer satisfaction, and
increase market share—
and do it all in less time
with fewer people.”
Seeking Excellence Inc.
Robert Stevenson, author of How to Soar
Like an Eagle in a World Full of Turkeys and
52 Essential Habits for Success, stressed that
the only way to take an organization to the
next level is to take employees to the next
level. “Your company is graded on the prod-
uct and service you deliver,” he told Summit
attendees. “If someone drops the ball,
your client blames the company—not the
Here are six of Stevenson’s strategies for
staying ahead of the competition in today’s
• Be receptive to new ideas. Sometimes
it just takes one new idea, new concept, new
approach, or new technique to improve a
company’s performance. There is always
something executives can learn from their
staff members. Remember that great ideas
can come from anywhere.