Review. Review the project plan
prior to commencing the project. This
is a chance to make sure that the project is
on course before it starts—and to demonstrate that a complete plan actually exists.
Progress. Review the facts of the
project’s progress. Instead of asking
how the project is going, review the facts
rather than the opinion of the project’s
progress during the preplanned tracking
Lessons learned review. Schedule
the date and time of the lessons
learned review meeting during the project planning process. This should be held
within a week following the end of the
meeting. If you don’t schedule it in, you
won’t hold it. Don’t focus these hindsight
meetings only on projects with failures.
Meet also about projects with successes—
and determine how to repeat those successes in future projects.
We all have more work than we can probably handle. This doesn’t mean that we can’t get it done.
The key is how we get it done, when we get
it done, and how efficient we are. My belief
is that most managers waste a lot of time
managing uncertainty. Highly effective
managers create certainty in their organizations, then easily manage it.
When I talk about achieving higher levels
of success, I see four keys to the process:
1. Modeling behavior. If you expect
someone else to be accountable, you should
be accountable first.
2. Organized system and processes.
Often we have systems and processes in
place throughout the organization for how
things are done. New employees are taught
how the company does things. What companies often don’t have are systems and
processes to help people organize themselves. Use technology to help.
3. Conduct company-wide and consistent
training. When new people come in, give
them training. It’s really a statement that
you value them—and you’ll have a better
chance of keeping them and promoting
them. Budget for training.
4. Immediate application. When you learn
something new, apply it immediately so
that you can see immediate improvement.
MANAGING THE WORK
The work includes projects, meetings/
appointments, and tasks. A project is
essentially a series of planned-out tasks
with a deadline and a goal.
A meeting should have an agenda, a purpose statement, a date, and both a start
and an end time. If there’s no agenda,
there’s no meeting. Put the purpose statement (why you are having this meeting)
on the agenda and read it when the meeting begins. You can put an Action Step